The single most important fact to come out of our discussion was that the vehicle owner must always present themselves as someone who is reasonable and possible to satisfy. Those who present themselves as angry sue-mongers won't be (cannot be) helped. The traditional court system is for them. If someone wants a full account for what to do in a dispute, let me know. The arbitrator and I wrote an article that outlines how to deal with the system and have the best chance of getting what you want.

More Power,
I am reasonable. It is possible to satisfy me. Give me a new vehicle that works. Pretty simple! it is a reasonable request. I spent 60-70K on a truck and an additional $4 OR MORE thus far. I was fooled and was sold a truck with problems. If GM had a solution it should have come within the first 3-6 months, NOT, almost 2 yrs. later and their is still no solution.

I am not sue happy, but, I am entitled to seek legal counsel regarding the lemon law, which I have done.