letsgo
05-15-2004, 03:47
how can you tell if a dealer replaced 8 not new but rebuilt fuel injectors I looked for marks on bolts for movement non to be seen.
The truck just stopped on Interstate 5, I figered it was a fuel problem (air or filter) 2 days later the dealer says it has a secondary problem, so they replace the pressure regulator, 4 days later they say it has 2 defective injectors, I inform them that GM says you are to replace 8 injectors, 4 days later the service manager says 5 of the 8 new injectors they just replaced are defective, they have to order new injectors, I call customer service Canada (US not involved with canadian vehicals untill the 9th day)then return to Orland GMC and tell them that my file has been moved to GM's executive management level based in the USA, next morning at 9;30 I get a call saying the truck is ready, I ask what about the 5 defective injectors, the sevice manager says he drove my truck and could smell gasoline in my diesel, and that all the work they had done was not covered under warrentee (so shut up) or I would have to pay for the injectors.
The thing is for the first 2 days the mechanic had all the fuel lines appart and the fuel tank off trying to find the air leak, then GM told him to replace the pressure regulator, (he didnt smell gasoline).
I had driven 200 miles on this tank of fuel, lots of power, ran smooth, no problems.
hense my question.
[ 05-17-2004, 03:51 AM: Message edited by: letsgo ]
The truck just stopped on Interstate 5, I figered it was a fuel problem (air or filter) 2 days later the dealer says it has a secondary problem, so they replace the pressure regulator, 4 days later they say it has 2 defective injectors, I inform them that GM says you are to replace 8 injectors, 4 days later the service manager says 5 of the 8 new injectors they just replaced are defective, they have to order new injectors, I call customer service Canada (US not involved with canadian vehicals untill the 9th day)then return to Orland GMC and tell them that my file has been moved to GM's executive management level based in the USA, next morning at 9;30 I get a call saying the truck is ready, I ask what about the 5 defective injectors, the sevice manager says he drove my truck and could smell gasoline in my diesel, and that all the work they had done was not covered under warrentee (so shut up) or I would have to pay for the injectors.
The thing is for the first 2 days the mechanic had all the fuel lines appart and the fuel tank off trying to find the air leak, then GM told him to replace the pressure regulator, (he didnt smell gasoline).
I had driven 200 miles on this tank of fuel, lots of power, ran smooth, no problems.
hense my question.
[ 05-17-2004, 03:51 AM: Message edited by: letsgo ]