MudNurI
04-05-2002, 17:24
As you all know the ol girl is suffering from the front end rattle.
here's an update of what just happened today
Truck went in for the mess in the engine compartment, the headlight that plays to its own tune, and the seat belts.
Just prior to our vacation, on our last LOF, the service manager advised John "GM has requested that we "lube" the steering component with this special super duper grease. It has worked to fix the rattle noise in other HD's and it should fix yours... let me know when you get back how it goes"....
John tells him today, that she is still noisy, so he tells John, okay have Mike go out with you, Mike being our mechanic. so Mike and John take a ride, and he says "by golly you do still have it, hmmm it has worked on every one we have done it to, wonder why yours didn't work. Our "RM" being Regional Manager, had told us that GM was requesting that we use this first, and then if it still happens, to go ahead and replace the shaft. So, John says, can you order me one? Mike: YUP
so John is just about dumbfounded, he wonders if its the new one, or if this guy is just blowing smoke... so John tell's him our story, of how I called GM directly and that they called the service manager, while I was on the phone etc... that it was suppose to be here in January etc.. still not here, blah blah, the mechanic says "No John, the new one is available"... it will be here Tuesday.
so I am now like WTF... if this super grease **** is suppose to work, and it obviously doesnt, everyone is going to have to end up getting the shaft anyway. I'm thinking that they put the grease in 2 weeks ago, and we have already put 4000 miles on it since then, so that may be why mine is noisy again? Maybe the other ones haven't gotten this many miles yet?
one last thing, is there any way for me to find out if my seat belt retractor things are REALLY on back order? seems to me, thats an ODD thing to be on backorder, I'm about tired of having messed up seatbelts, especially when my kids sit in those seats.
sorry this is so long, I'm just dumbfounded...anyone know if the NEW shaft has REALLY been released? I guess I'll find out for sure on Tuesday, if its still clunky, its obviously the old style.
thanks guys
Brandy :confused:
here's an update of what just happened today
Truck went in for the mess in the engine compartment, the headlight that plays to its own tune, and the seat belts.
Just prior to our vacation, on our last LOF, the service manager advised John "GM has requested that we "lube" the steering component with this special super duper grease. It has worked to fix the rattle noise in other HD's and it should fix yours... let me know when you get back how it goes"....
John tells him today, that she is still noisy, so he tells John, okay have Mike go out with you, Mike being our mechanic. so Mike and John take a ride, and he says "by golly you do still have it, hmmm it has worked on every one we have done it to, wonder why yours didn't work. Our "RM" being Regional Manager, had told us that GM was requesting that we use this first, and then if it still happens, to go ahead and replace the shaft. So, John says, can you order me one? Mike: YUP
so John is just about dumbfounded, he wonders if its the new one, or if this guy is just blowing smoke... so John tell's him our story, of how I called GM directly and that they called the service manager, while I was on the phone etc... that it was suppose to be here in January etc.. still not here, blah blah, the mechanic says "No John, the new one is available"... it will be here Tuesday.
so I am now like WTF... if this super grease **** is suppose to work, and it obviously doesnt, everyone is going to have to end up getting the shaft anyway. I'm thinking that they put the grease in 2 weeks ago, and we have already put 4000 miles on it since then, so that may be why mine is noisy again? Maybe the other ones haven't gotten this many miles yet?
one last thing, is there any way for me to find out if my seat belt retractor things are REALLY on back order? seems to me, thats an ODD thing to be on backorder, I'm about tired of having messed up seatbelts, especially when my kids sit in those seats.
sorry this is so long, I'm just dumbfounded...anyone know if the NEW shaft has REALLY been released? I guess I'll find out for sure on Tuesday, if its still clunky, its obviously the old style.
thanks guys
Brandy :confused: