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thanks for the quick reply. We'll wait to call the station till we talk to the GMC dealer monday morning. Who know's? perhaps it is the fuel injectors.
I've already looked up the GA department of consumer protection. I sorta think the station would deny everythig anyway.
Dan
The fuel station is responsible for a bad batch of fuel. They will normally accept the dealer's diagnosis, and the insurance will pay. They could have their own inspection done, but it would likely just be another dealer. Either way, injectors or fuel, you are covered. You should contact the station immediately, before you get the bill. Sometimes, they will deal with the dealer, and you don't have to front the money. It doesn't (or shouldn't) come out of the station owner's pocket. It will be the distributor that is responsible. If it is a case of a bad storage system, the station owner should have insurance for such things. In most cases, you won't be the only one with a problem, unless you are the only late model Diesel that got fuel from there. Older Diesels tend to tolerate bad fuel much better.
In any case, be sure to retain a sample of the fuel the dealer said is bad. Get your own sample, if possible, but the tech should have pulled a couple quarts or gallons. In many states, they are required by law to retain a specific amount, and submit a form with the details and a sample. In CA, CARB gets involved with every case, and deals with the fuel distributors directly.
I'll second Dmaxmaverick's posts. Been down that road before. The station owner was good about it. He paid the estimate the dealer gave and replaced the bad fuel with good fuel. remember you have now dumped 24 gallons of fuel and at almost $3/Gal that is another $75 you are owed.
Another hint in getting fuel is to not get fuel right after the truck has delivered. The filling up of the stations in ground tank tends to stir-up water and contaminents in the bottom of the holding tank. Filters are supposed to stop this from getting to your tank, but.... I don't care how well the tanks are maintained there is ALWAYS water and dirt in the tanks. I pumped a couple of quarts of fuel in a plastic container at a station I suspected had bad fuel and you could SEE the water separated at the bottom of the container.:( Needless to say I got my money back for the size of the tank of fuel I had, the bad part - the station owner dumped the two quarts with the water in it back into his holding tank, right in front of me. :confused: I'll never get diesel at that station again.
turns out is is an injector, but it is a WIRING/electrical issue, 600.00 repair, or worst case replacing the injector for 1200.00 and is NOT COVERED under the extended injector warrenty. they said only a "high fuel return rate" would be covered.....why did I already know they would weasel out of it somehow. I would think a faulty injector is a faulty injector.......
Dan
Did you ask them about this?.......................
Subject: Special Policy Adjustment - Injectors - Replace #04039A - (10/10/2006)
Models: 2001-2003 Chevrolet Silverado
2001-2003 GMC Sierra
2003 Chevrolet Kodiak
2003 GMC TopKick
Equipped with 6.6L Duramax Diesel (RPO LB7 - VIN Code 1) Engine
--------------------------------------------------------------------------------
THIS BULLETIN IS BEING REVISED TO ADD 2003 MODEL YEAR TRUCKS. PLEASE DISCARD SPECIAL POLICY BULLETIN NUMBER 04039, DATED MAY, 2004.
--------------------------------------------------------------------------------
Condition
Some customers of 2001-03 model year Chevrolet Silverado; GMC Sierra; 2003 Chevrolet Kodiak and GMC TopKick vehicles, equipped with a 6.6L Duramax Diesel (RPO LB7 - VIN Code 1) engine, may experience vehicle service engine soon (SES) light illumination, low engine power, hard start, and/or fuel in crankcase, requiring injector replacement, as a result of high fuel return rates due to fuel injector body cracks, ball seat erosion, or high pressure seal extrusion (refer to Corporate Bulletin Number 04-06-04-007 and SI).
Special Policy Adjustment
This special policy covers the condition described above for a period of 7 years or 200,000 miles (320,000 km), whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership. The repairs will be made at no charge to the customer.
Important: This special policy only covers the above noted failure modes, which are identified by high fuel return flow.
For 2001-2002 vehicles covered by Vehicle Service Contracts, all eligible claims with repair orders on or after May 25, 2004, are covered by this special policy and must be submitted using the labor operation codes provided with this bulletin. Claims with repair orders prior to May 25, 2004 must be submitted to the Service Contract provider.
For 2003 vehicles covered by Vehicle Service Contracts, all eligible claims with repair orders on or after October 10, 2006 are covered by this special policy and must be submitted using the labor operation codes provided with this bulletin. Claims with repair orders prior to October 10, 2006 must be submitted to the Service Contract provider.
Vehicles Involved
Involved are all 2001-03 model year Chevrolet Silverado, GMC Sierra; 2003 Chevrolet Kodiak and GMC TopKick vehicles equipped with a 6.6L Duramax Diesel (RPO LB7 - VIN Code 1) engine and built within the following start of production to end of production VIN breakpoints:
Year
Division
Model
From
Through
2001
Chevrolet
Silverado
1E100028
1E346644
1F100001
1F213872
1Z100015
1Z100019
2001
GMC
Sierra
1E100021
1E346642
1F100010
1F213864
2002
Chevrolet
Silverado
2E100009
2E306435
2F100004
2F247804
2002
GMC
Sierra
2E100003
2E306345
2F100011
2F247974
2003
Chevrolet
Silverado
3E100002
3E381007
3F100003
3F259043
2003
Chevrolet
Kodiak
3F500015
3F522532
2003
GMC
Sierra
3E100003
3E381124
3F100008
3F259040
2003
GMC
TopKick
3F500001
3F900945
Actually, here's one better. Ask the tech if he/ she has put the injectors through the full test. Whenever I get one I command full fuel pressure and look for out of spec injectors. Also have them put it in gear. If the injectors go out of spec in anyway, replace them. 04039A
My 02 duramax, all stock, just got diagnosed for a second set of injectors. 1st ones at 69K mikes, 2nd set now at 130K miles. Ive been using the new GM fuel filters since they were available and changing every 10-15K miles. I use power services additive occasionally but thats it.
I hope this second set of injectors is an improved design over my 1st two sets. : )
Dealer will start the job Monday and so far tells me I am responsible for the diagnostics so far and sounds like some additional misc labor. He indicated the fuel rail pressure was down and depending if in spec after the new injectors are installed, there could be some more work.
Will see how much comes out of my pocket.................
Should be zero out of pocket. If they can't diagnose and repair the problem in the time that GM allows then that's too bad for them. If it gets ugly just call GM customer relations! :D
Update to my last post.
The dealer called me and indicated that it was in the middle of a little dispute with GM regarding replacing of the injector lines which were found to have excessive rust. The injectors are all being covered, but Gm is indicating it may not cover the injector lines ($1000) if the dealer determines if water in the fuel. Dealer had to pull sample of fuel and do a an overnight test to verify water not in fuel which was proven so I should, emphasize "should", be all set. Unfortunately, GM has not confirmed this as of this morning. Crossing my fingers.
What I dont understand is if GM's water-in-fuel sensor was designed properly, shouldnt it detect the presence of water? Why should the dealer have to perform a separate test?
Mark
If you read previous posts on here and other forums the W.I.F. (water in fuel) sensor isn't the greatest. Do you check your fuel filter and drain water regularly?
However, I would wonder why the fuel/water separator isn't working by letting water get to the fuel lines before the injectors (if that is the line they are referring to).
In order for the WIF sensor to illuminate and set a code there needs to be enough water in the bottom of the fuel filter bowl to set off the light. Kind of works like your low coolant sensor, but in reverse. So if your water separator isn't working then no water will accumulate and no light/code will be set.
Hope this makes sense... Good luck...
That's kind of funny.............. Special policy 04039A references 04-06-04-007G which references 03-06-04-036A which has the tech clean, inspect and/ or replace the injector lines depending on how much damage the corrosion did to the sealing surfave of the line. I perform this operation all the time and my AVM has said nothing yet. :)
Well, I finally got my 02 duramax back 4 weeks from the day I dropped it off. Truck was in for 2nd set of injectors at 130K miles. 1st set went @ 65K miles. Truck's running great but kind of frustrating to have to get it home and have to put the hood up to replace the fuel filter as my dealer stated it's not covered under the injector warranty policy. There was no way I was going to run new injectors without starting off with a new fuel filter. Installing a second fuel filtration system over the weekend as well.
Also frustrating that I had to pay 80.00 for diagnosis despite my complaint that it should be covered.
Mark
That's funny about that fuel filter. I have always replaced the fuel filter when replacing the injection pumps on 6.2/ 6.5 and have more often than not replaced the fuel filter on the DMAX after injector replacement under warranty. Now truthfully the bulletin does not list the filter in the parts list, but when I replace the injectors I always order one additional seal that the bulletin does not list and I have never had the claim rejected.
Anyone know if this policy has been extended to cover the early '04 LB7 engines? If not, any one know why not?
Yes it has. There are more exclusions, but you can check the VIN range to find out if it's covered.Quote:
Originally Posted by JohnC
Where can I check the vin range? I too am watching close as I have a 2004 LB7 with 96,000 miles and if there is no warranty extension it may be time to move on.
The 04039A Special Policy does not cover 2004 model year. The 04-06-04-007G is the most recent "BULLETIN" that covers the diagnostics and repair procedures for the LB7 and yes that bulletin does list 2001 - 2004 LB7 engines but it does not extend the warranty on the injectors. If you send me your VIN in a private message I can e-mail your in service date and warranty coverage. ;)
Quote:
Originally Posted by Duramaster
That could have been what I saw. The dealer tech I spoke to said they had done a couple 2004's under the policy. It could be an interpretation thing, too. Some dealers are more forgiving than others. I'll see him again this week, so I'll verify.
Makes me nervous if in fact there is no warranty after 100K. I have had almost no trouble with this truck and it gets 20mpg routinely. I change the fuel filter every 10k miles and run fuel treatment periodically. You hear all the horror stories here but I wonder how many trucks have high miles and no injector problems.
One entire injector replacement equals roughly another year's payments.
Just thinking out loud.
Anyone els have any thoughts?
Burl
Does a 2004 LB7 have a newer/better updated injector that would reduce the typical LB7 problems?