Originally Posted by
DmaxMaverick
Probably broke one of the plastic rod retainers. It's a plastic piece that attaches the release rod to the handle mechanism. Replace them both while you are in there (L and R are different, IIRC, so buy one for each, and 2 more for later:)). DO NOT remove those bolts (tailgate will fall apart). You should be able to replace the retainer(s) with nimble fingers or the aid of a needle-nose plier and/or a screwdriver, with the bezel removed. Insert the plastic piece into the hole, insert the rod into the plastic piece, then rotate the plastic piece onto the rod to lock it. The bezel should be firm on the gate. If it's loose, look for a bent or broken plastic tab on it. It should snap firmly into place.
The dealer should have these in stock for a couple bucks. I don't know if there's an aftermarket replacement. After you get it/them, please reply with the part number(s).
I know what you mean about all the friends you have when you have a pickup. But, don't blame them. Those retainers break, even without help.