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Thread: Excellent Customer service!!

  1. #1
    Join Date
    Mar 2001
    Location
    Atlanta, Texas
    Posts
    1,245

    Post

    I called P&G Chevrolet in Slovan, PA for my post regarding my belt tensioner to get a part number. The Parts Manager, Bill Markivich Sr., said he didnt have the part in stock as I thought. Instead of him saying 'we will get it when we get it and ship it out', he got my phone number and told me he could make a call and get back with me. About 3 minutes later, he calls back. Said the distribution center had one, and if I had a business shipping address he could drop ship it. So he set up 2nd day air and charged be $7 for it. His price was slightly higher than gmpartsdirect, but the shipping charges actually made P&G cheaper, and MUCH better customer service to boot. Their website is w w w . p a r t s z o n e o n l i n e .c o m
    (without the spaces).

    Just an FYI if you guys (you to Diva!!) need anything.
    2001 JUICED GMC 2500HD SLE AlliMax, Longbed, Ext. Cab, 4X4 Summit White, G80 Differential, Husky Liners, Black UWS Toolbox, Black Westin Nerfs, Black Replacement Front and Rear Bumper, Black Bedrail caps, Autopage 2 way LCD Alarm remote start,JL Audio, Hella, Cobra, ProComp Mud Terrains, Tekonsha Prodigy Controller, Fumoto, Rhino Liner, 400 Watt Inverter, Pioneer XM Radio<br />KENNEDY 4\" Exhaust. 100,000 miles on January 31,2003!!<br /><a href=\"http://home.att.net/~markstanco\" target=\"_blank\"><b>PHOTOS UPDATE 11/02</b></a><br /><br />Gutter Pipe is your friend. Leafblower is your enemy.

  2. #2
    Join Date
    Mar 2001
    Location
    Atlanta, Texas
    Posts
    1,245

    Post

    Follow-up:

    Got the part in today as promised. The guy over there even called to make sure I received it! Will put it on tonight I guess.
    2001 JUICED GMC 2500HD SLE AlliMax, Longbed, Ext. Cab, 4X4 Summit White, G80 Differential, Husky Liners, Black UWS Toolbox, Black Westin Nerfs, Black Replacement Front and Rear Bumper, Black Bedrail caps, Autopage 2 way LCD Alarm remote start,JL Audio, Hella, Cobra, ProComp Mud Terrains, Tekonsha Prodigy Controller, Fumoto, Rhino Liner, 400 Watt Inverter, Pioneer XM Radio<br />KENNEDY 4\" Exhaust. 100,000 miles on January 31,2003!!<br /><a href=\"http://home.att.net/~markstanco\" target=\"_blank\"><b>PHOTOS UPDATE 11/02</b></a><br /><br />Gutter Pipe is your friend. Leafblower is your enemy.

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