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Thread: Customer Service - Above and Beyond!

  1. #1
    Join Date
    Mar 2000
    Location
    South Central Pennsylvania, USA
    Posts
    2,697

    Default Customer Service - Above and Beyond!

    I just wanted to let you all know the extent to which John goes to make sure his customers are satisfied. My recent order of a downpipe for my 6.5TD came with bonus free cat toys!

    The "cat tunnel" did require some quick work with a box cutter to open the optional porthole. The "plastic ribbon" toy is great fun for batting around and chewing on.

    Thank you, John, for the great service!





    Attached Images Attached Images
    '94 GMC 6.5TD K1500 4L80E 2-Door Yukon SLE 221K
    '93 Chevrolet 6.5TD K2500HD NV4500 Std. Cab Longbed 187K
    '85 Toyota 22R RN60 4x4 Std. Cab Shortbed 178K (Currently retired for rebuild)
    Diesel Page Member #2423

  2. #2
    Join Date
    Mar 2000
    Location
    Loyal WI US
    Posts
    10,792

    Default

    Reminds me of how Dad used to set up boxes for his cat. Miss them both even though the cat was a nasty biting hissing.... that only liked Dad. Then again my brother became her best friend when Dad passed.

    I just had to chuckle as I can remember talking to Dad on the phone while he was trying to use the keyboard and him saying ouch and scolding the cat for biting his fingers. Hard to believe that was over 6 yrs ago now...
    Kennedy Diesel-owner
    More than just a salesman-I use and test the products that I sell on a daily basis!
    Superflow Lie Detector in house
    2002 Chev K2500HD D/A CC Long LT 11.77@ 124mph at 7700# fuel only-e.t. needs help
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    2012 GMC K3500SRW D/A CC Long LTZ Happy Birthday to me! Built 1 working day after my birthday and delivered 7 days later.
    2016 GMC K3500SRW D/A CC short LTZ

    Custom tuning in house using EFI Live tuning software!

  3. #3
    Join Date
    Mar 2000
    Location
    South Central Pennsylvania, USA
    Posts
    2,697

    Default

    Well, I'm glad that I gave you a chuckle and a happy memory.

    Ember - the cat in the pictures - has been quite pleased with her toys. She drug one of the strips up on the bed overnight and then has been dragging it around the house today to play with. Earlier I found her sleeping in the tunnel, but now she's moved to a sunny windowsill for her afternoon nap.
    '94 GMC 6.5TD K1500 4L80E 2-Door Yukon SLE 221K
    '93 Chevrolet 6.5TD K2500HD NV4500 Std. Cab Longbed 187K
    '85 Toyota 22R RN60 4x4 Std. Cab Shortbed 178K (Currently retired for rebuild)
    Diesel Page Member #2423

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